About Austec Building Automation

Austec Building Automation was founded in 2001 to promote an industry need for Open Protocol non-proprietary Building Automation Systems.

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What We Do

Smart building and energy management systems

Intelligent energy monitoring with machine learning

Integration between building and energy management systems and the Internet of Things

Who We Are

Austec was one of the first Building Automation Companies in Australia to promote BACnet Open Protocol. At this time, the BACnet protocol was being developed and improved through international industry organisations and standards such as ASHRAE, ANSI, and ISO 16484-5.

History has now shown that Austec is an industry leader in the adoption of new technologies, this continues today with our Building Management Systems (BMS) evolving into Building & Energy Management Systems utilising only open, non-proprietary protocols and software.

Austec’s reach now extends across all of Australia with offices in Brisbane, Townsville, Cairns and Adelaide. Our systems have been specifically designed and installed for all industry sectors such as Hospitals, Military Bases, Universities, Commercial High Rise and all levels of Government.

Austec is 100% Australian owned and operated, and while the company has grown, its owners are still actively involved in its operation. The owner’s direct involvement in conjunction with our long-serving highly experienced employees ensures continual personalised service our customers have come to expect.

We are committed to maintaining our Quality Standards and Safe Workplace through our investment in external accreditation to achieve ISO 9001:2015 Quality Management Systems and AS/NZS 4801:2001 Occupational Health and Safety Systems. This commitment ensures our customer’s confidence that all work performed by Austec is safe, resulting in minimal impact on building users at the highest quality standard.

Company Structure

Austec Building Automation maintains a strong industry presence and efficient work ethic by maintaining a clear company structure that promotes departmental support and strong leadership.

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Technicians & Apprentices

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Project & Service Managers

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Administration, Sales & Support

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Our History

Year Established

Completed Projects

Quality

Our Quality Management System has accreditation to ISO 9001:2015 standards, and we take a highly planned approach to ensuring we deliver consistently high-quality service to our clients.

Attention to detail is critical in the delivery of specialised building and energy management services. Still, consistent results can only be delivered when sound work management methodologies are in place, and every staff member clearly understands and can deliver to expected outcomes.

For this reason, our Quality Plan includes distinct methodologies that instruct our personnel on our processes and standards. Also, our commitment to customer satisfaction, maintaining relationships and customised service delivery underpins our quality delivery program.

We have several quality targets that are relevant to every project that we undertake, and these include:

Service is always delivered to the agreed schedule
Zero engineering errors
Zero installation variations due to an error by Austec
No project overruns
100% client satisfaction with project outcomes

Occupational Health and Safety Management Systems

Our Workplace Health and Safety Management System has accreditation to ISO 45001:2018 standards and safety is a prerequisite of all Austec operations. We are incredibly proud of our safety record, which includes zero safety incidents in the history of our business.

All staff undergo extensive health and safety training, including hazard and risk identification and control and safe work procedures. No team member commences work at a site until they have been entirely inducted.

We develop and refine detailed Safe Work Method Statements for all of our project and service activities, and site-specific safety management plans are completed for all projects.

Environmental Sustainability Policy

Austec Building Automation Pty. Ltd. Environmental Sustainability Policy formalises our commitment to supporting the principles of environmental sustainability. It recognises that a sustainable environment is central to our lives and work.

The aim of our Environmental Sustainability Policy is to:

Implement environmental actions within the company.
Monitor the environmental actions and improvements internally.
Communicate environmental initiatives internally and externally.

Recruitment And Training

We operate in a technically complex environment and we know that the quality of our people is what sets us apart from our competitors.

That’s why we carefully select the right people to join our team. Our staff are chosen for their attitude, technical ability and previous experience and undergo rigorous interview processes and history checks before joining our team – so our clients can rest assured that their assets are in safe and professional hands.

Our staff training is comprehensive and includes:

Induction training for all staff
Annual CPR and low voltage rescue training
Reliable Controls authorised training for service technicians
Tridium Vykon training for technicians
General administration training